FAQs

  1. What is the Minimum Order Quantity ?
    MOQ for leaf, root and seed powder is 50-100 kilos. However please note for quantities as small as these the only viable way is door to door by Fedex/DHL. This is a very expensive method of shipment and sometimes costs more than the actual value of the goods. But hit has a delivery time of 5-7 working days and includes customs clearance at both ends. For order 1000 kilos and above the cheapest and most preferred way is by sea. For EVC, VCO and other Organic Oils the MOQ is 1000 kilos. 
     

  2. What certification can one receive on order?
    For order quantities above 500 kilos/1000 litres we can provide Indian Organic/USDA and EU Organic certificate for every batch being shipped. However please note that with the batch certificate the price goes up by atleast USD 1 to USD 1.5 per litre or kilo as the case may be this is because auditing is required at every case to ensure traceability from farm to processing to final packing and shipment. We can also provide the same organic product with lab report/COA and general USDA certificate. This will be cheaper as it avoids the auditing agency fees. 
     

  3. What are the shipping methods used?
    We ship via DHL and Fedex.
     

  4. What are the payment terms?
    We accept only bank wire transfer to be paid prior to the shipment. No other forms accepted. For items which require a lead time of 10 to 20 days we would first seek 30 % advance and the rest once goods are fully packed and ready to ship that is with final packing list is issued. 
     

  5. What is the standard delivery time?
    Our standard processing time varies between 7 to 14 days depending on the
    quantity of order and nature of product. 

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